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Delivery Destinations
Due to the sensitive nature of our product, which requires temperature-controlled shipping, we currently accept online orders for delivery within the United Arab Emirates only.

However, international shipping can be arranged directly with our office; please contact us for details.

Please note that, in accordance with the laws of the United Arab Emirates, we will not deal with or provide any services or products to any countries under OFAC sanctions.
 

Delivery Rates and Timings
Delivery is charged at a flat rate, as follows:
Dubai                       AED 50 per delivery
Abu Dhabi             AED 100 per delivery
Other Emirates  AED 100 per delivery

Delivery is usually within 48 hours of your order (for orders placed before 3 PM); rush deliveries are possible but an additional fee may apply. Please contact us for rush deliveries.

Multiple Shipments
Please note that we will not group your order into multiple shipments; it will be sent when all products are ready to ship.

If you require multiple shipments, these can be provided upon request but will charged as separate deliveries and may result in the multiple postings on card holders monthly statement.

Refunds / Returns
Items, once delivered, may not be returned, except in the unlikely event of a problem with the goods. In that case, products will be replaced or refunded; any refunds will be issued using the original mode of payment.

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